You can only add the @icloud.com address that is already on file in your account.

I am trying to change from a gmail to a icloud email account. I get the message above

iPhone 11, iOS 13

Posted on Sep 22, 2020 7:44 PM

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1 reply

zinacef

Level 10

88,810 points

Sep 23, 2020 2:51 PM in response to annaletabedonie18

See -- Change your Apple ID - Apple Support.

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You can only add the @icloud.com address that is already on file in your account.

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