new iphone 11 is stuck on "verifying" mobile number in imessage and facetime

Hey audreykg,

It sounds like you're having some trouble verifying your phone number for iMessage and FaceTime.

Here's a resource that can help with this: If you get an error when trying to activate iMessage or FaceTime

Have a great day.

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch         

Try a forced restart.

Reset Device.      

If necessary

Hard reset.        

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.      

Backup - Restore your device from an iCloud or iTunes backup.