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itunes does not recognize iphone

itunes does not recognize iphone

Windows, Windows 10

Posted on Sep 22, 2020 9:26 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2020 9:32 PM

Based on the little information you have provided, are the following true:

  • You see the connect your iPhone to iTunes screen on your iPhone?
  • You are using a Windows 10-based PC that has iTunes installed on it?


Which exact model is your iPhone? Are you running the latest version of iTunes on your PC? Are you seeing any error messages?


Ref: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 22, 2020 9:32 PM in response to tacticoolhippo

Based on the little information you have provided, are the following true:

  • You see the connect your iPhone to iTunes screen on your iPhone?
  • You are using a Windows 10-based PC that has iTunes installed on it?


Which exact model is your iPhone? Are you running the latest version of iTunes on your PC? Are you seeing any error messages?


Ref: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

itunes does not recognize iphone

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