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itunes does not recognize iphone

itunes does not recognize iphone

Windows, Windows 10

Posted on Sep 22, 2020 9:26 PM

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Posted on Sep 22, 2020 9:32 PM

Based on the little information you have provided, are the following true:

You see the connect your iPhone to iTunes screen on your iPhone?
You are using a Windows 10-based PC that has iTunes installed on it?

Which exact model is your iPhone? Are you running the latest version of iTunes on your PC? Are you seeing any error messages?

Ref: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

152,852 points

Sep 22, 2020 9:32 PM in response to tacticoolhippo

Based on the little information you have provided, are the following true:

You see the connect your iPhone to iTunes screen on your iPhone?
You are using a Windows 10-based PC that has iTunes installed on it?

Which exact model is your iPhone? Are you running the latest version of iTunes on your PC? Are you seeing any error messages?

Ref: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

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itunes does not recognize iphone

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