contacts numbers not recognised

2 month old iPhone 11 when I try to call via contacts comes up you have dialled incorrect number but if I use key pad number is correct very frustrating

iPhone 11, iOS 13

Posted on Sep 23, 2020 8:54 AM

Reply
2 replies
Sort By: 

Sep 29, 2020 4:58 PM in response to Pilla51

Hi there, Pilla51,


It sounds like you've been unable to use the phone numbers saved to your contacts as you're getting an error about an incorrect number.


Have you checked the contact numbers to make sure they're in the correct format and they have the area/country code saved?


Select one contact, and re-enter the phone number being sure to include the area/country code. Then try to call the contact and see if that works. If it does, you may need to do this with the rest of the contacts.


Take care!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

contacts numbers not recognised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.