Why does the iPhone 11 battery age so fast

Question

Level 1

8 points

Why does the iPhone 11 battery age so fast

Bought it not so long after the release in Chile. And I take care of it. Meaning I charge it at low battery and disconnect it when it’s above 90%

iPhone 11, iOS 14

Posted on Sep 23, 2020 12:54 PM

Reply

Answer 1

Best reply

MoonJ.

Community Specialist

Sep 30, 2020 7:36 AM in response to german284

Hello german284,

Thank you for using Apple Support Communities.

We understand that you are concerned about the battery condition and life for your iPhone. You can take a look at the following support article that addresses battery and performance questions for the iPhone and provides suggestions to maximize performance.

iPhone Battery and Performance - Apple Support

Best regards.

Reply

Answer 2

Sep 30, 2020 7:44 AM in response to german284

You can contact your local Apple Store for free battery replacement if your battery health drops to 80% and if your device is under the age 2 and under 500 cycle counts. To check your cycle count, you have to install iTools to your PC.

Reply

Answer 3

Sep 30, 2020 8:43 AM in response to german284

If it drops below 80% in less than 500 cycle counts and of course if your device still has a guarantee, they will replace your battery for FREE. Just contact your local Apple Store anyway. They might replace it for free even if your battery health is above 80%. Just tell this same issue to them.

Reply

Answer 4

Sep 30, 2020 8:18 AM in response to german284

You will pay for the replacement battery.

Reply

Answer 5

german284 Author

Level 1

8 points

Sep 30, 2020 8:12 AM in response to MoonJ.

Is it true I can ask for a replacement if the battery health drops below 80% in less then 500 cycle counts?

Reply

Why does the iPhone 11 battery age so fast

Similar questions