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ITunes will not update even when I go to Help, then Check for Updates. I click on it, then click on download and nothing happens. I've shut my computer down twice and it still doesn't help. Any suggestions?

iTunes will not update even when I go to Help, then Check for Updates. I click on it, then click on download and nothing happens. I've shut my computer down twice and it still doesn't help. Any suggestions?

Posted on Sep 23, 2020 5:21 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2020 6:55 PM

Hello!


Any chance you downloaded iTunes from the Microsoft Store? You might need to check for updates there instead.


If you're still having no luck, you could try downloading and installing the newest version of iTunes manually. You can get the latest version of iTunes from here:

https://www.apple.com/itunes/


Hope this helps.

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3 replies
Question marked as Top-ranking reply

Sep 23, 2020 6:55 PM in response to annabellefresh

Hello!


Any chance you downloaded iTunes from the Microsoft Store? You might need to check for updates there instead.


If you're still having no luck, you could try downloading and installing the newest version of iTunes manually. You can get the latest version of iTunes from here:

https://www.apple.com/itunes/


Hope this helps.

ITunes will not update even when I go to Help, then Check for Updates. I click on it, then click on download and nothing happens. I've shut my computer down twice and it still doesn't help. Any suggestions?

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