Get insights from experienced community members

Community members who reach Level 5 in the community can create User Tips to share knowledge about Apple products.

Check out this User Tip created by léonie: How to check My Photo Stream in Aperture and iPhoto

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Geotag on photos not working since iOS 14 upgrade.

Ever since I upgraded to iOS 14, my iPhone does not show the geotag location at the top of each picture. Only the date and time it was taken. My camera settings are correct and my location settings are accurate, but it won’t show the location on the photos. The photos I have that were taken before installing iOS 14 show the location and geotag still. But any picture taken since the upgrade does not show the location.

Posted on Sep 23, 2020 10:28 PM

Reply
314 replies

Dec 5, 2020 3:49 PM in response to Mchvi

The issue...must have fixed itself on its own? I’m getting correct geotags which is awesome, but the problem is that some of the photos I’ve taken still say “home” on it, does anyone know how to revert them back to what they should be? I’m thinking of duplicating them and then deleting the duplicates but idk, I feel like there should be a simpler way.

Dec 6, 2020 1:58 PM in response to Rejoice55

yeah I have the iPhone XR and the issue happened right after updating to IOS 14, although now it’s fixed itself somehow...I’ve been shutting my phone off recently to focus on schoolwork and I guess the last time I did it, it started to work again? Really weird if you ask me. Anyways, I think it’s inconsistent with turning off the phone, and will randomly happen (fix itself). Then again, I don’t have an iPhone 12 so I don’t know if it can be fixed on that device or not.

Dec 17, 2020 1:45 AM in response to Rurrell

I was facing the same issue after restoring Iphone 12 with Iphone XR backup. Iphone XR was on ios 13 while Iphone 12 was on ios 14.2.1. Old photo showing geotag in XR but not in 12. New photo taken by iphone 12 experienced the same thing. Updated to ios 14.3 didn't help. Apple support suggested me to lock phone, connect to power and high speed internet for at least 72 hours. I managed to get 12k pcs photos geotag updated in Iphone 12 by locking my phone, connecting power using USB-C to Lighting cable, connected to 100mbps network less than 6 hours. Hope this help!

Dec 17, 2020 2:37 AM in response to hydrochloricid22

I always lose the geotags as well when I restore from backup. It only worked when I set up iPhone as new, but I miss my backup. What do you mean by 'to ''lock'' the phone, connect to power and use high speed internet for at least 72 hours'. Does it have to be a wifi connection, does it mean you cannot use the phone to do anything else in the 72 hours?

Dec 17, 2020 7:38 AM in response to AggreyNyondwa

you still can use the phone but I believe operating the phone will drain some resources from background update/synchronisation. Thus, put your phone standby if you don’t really need to use it.

Cellular data may not as stable as any home/office network so using homewifi would be the best choice.

I tried connecting lighting cable to laptop USB port didn’t help to speed up the process.

Direct power from wall outlet to adapter + cable helped.

Geotag on photos not working since iOS 14 upgrade.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.