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icloud account removal

How can I remove the previous owners icloud account off of my ipad gen 2?

iPad 2, iOS 9

Posted on Sep 23, 2020 10:18 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2020 4:32 AM

I presume that the iPad is Activation Locked - or is likely to become so if an attempt is made to reset the iPad.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.



2 replies
Question marked as Top-ranking reply

Sep 24, 2020 4:32 AM in response to sherry2609

I presume that the iPad is Activation Locked - or is likely to become so if an attempt is made to reset the iPad.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.



icloud account removal

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