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Hai I’m unable to add a payment option to my account

I’m unable use the debit or credit card to purchase a app with my Apple ID

iPad Pro, iPadOS 14

Posted on Sep 23, 2020 11:04 PM

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Question marked as Best reply

Posted on Sep 24, 2020 10:27 AM

What happens when you try? Error message(s)?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Best reply

Sep 24, 2020 10:27 AM in response to poojith1

What happens when you try? Error message(s)?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Hai I’m unable to add a payment option to my account

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