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I have a lot of icloud storage but my phone is still full. Why can't I download apps or take photos if I have paid for so much icloud stoage?

I have a lot of icloud storage but my phone is still full. Why can't I download apps or take photos if I have paid for so much icloud stor

age?



iPhone 6s, iOS 13

Posted on Sep 24, 2020 6:26 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2020 8:43 AM

iCloud can only help in a limited way with a shortage of storage on a device. See the information in What's the difference between device storage and iCloud storage? - Apple Support including the following excerpt:


Free up space on your device

Using the steps above, you might see a list of recommendations for optimizing your device storage, followed by a list of installed apps and the amount of storage each one uses. Tap an app's name for more information about its storage. If you don't see any recommendations, try these steps:

  • If you use iCloud Photos and turn on Optimize Storage, you can lower the amount of storage that your photos use on your device. 
  • You can remove content from your apps like photos, music, and podcasts. 
  • You can delete apps that you're no longer using.

Learn more about how to optimize the storage on your iOS or iPadOS device.

1 reply
Question marked as Top-ranking reply

Sep 24, 2020 8:43 AM in response to claudiafrommilwaukee

iCloud can only help in a limited way with a shortage of storage on a device. See the information in What's the difference between device storage and iCloud storage? - Apple Support including the following excerpt:


Free up space on your device

Using the steps above, you might see a list of recommendations for optimizing your device storage, followed by a list of installed apps and the amount of storage each one uses. Tap an app's name for more information about its storage. If you don't see any recommendations, try these steps:

  • If you use iCloud Photos and turn on Optimize Storage, you can lower the amount of storage that your photos use on your device. 
  • You can remove content from your apps like photos, music, and podcasts. 
  • You can delete apps that you're no longer using.

Learn more about how to optimize the storage on your iOS or iPadOS device.

I have a lot of icloud storage but my phone is still full. Why can't I download apps or take photos if I have paid for so much icloud stoage?

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