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Suddenly getting 'Network Offline' message in iPhone mail

I use an iPhone 6s Plus and over the past several days have been repeatedly getting 'network offline' messages when trying to access email. A reboot of the phone seems to clear this but it's happening repeatedly. All IOS is up to date. Any suggestions on fixes?

iPhone 6s Plus

Posted on Sep 24, 2020 9:22 AM

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Sep 30, 2020 7:25 PM in response to dot2222

Hi dot2222,


Welcome to Apple Support Communities. We understand you're seeing, "Network Offline" in the Mail app of your iPhone.


Accessing your emails to complete your daily tasks is an important feature on your iPhone. We'll be happy to help.


Do you experience this behavior on both cellular data and Wi-Fi? We suggest to test on both cellular data and Wi-Fi to help determine if this issue is specific to a network connectivity In addition, are you able to browse the web without any issues on your iPhone? If so, we suggest to follow these helpful steps: If you can't receive email on your iPhone, iPad, or iPod touch


You mentioned having the latest version of the iOS software. Just to be sure, you'll want to verify that your iPhone is updated to iOS 14.0.1. Having the latest update helps provide software improvements on your device.


We look forward to hearing back from you with an update.


Best regards.

Suddenly getting 'Network Offline' message in iPhone mail

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