I received an email yesterday w my receipt for $9.99 monthly fee for Apple Music. I have never used Applr Music so my daughter helped me cancel my subscription today. But she told me I have been paying since April 24,2020.
Since I have never used this service would you kindly refund my fees?
Thanks!
Cindy
[Personal Information Edited by Moderator]
iPhone 5, iOS 9
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Also see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
Refund
