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Refund

I received an email yesterday w my receipt for $9.99 monthly fee for Apple Music. I have never used Applr Music so my daughter helped me cancel my subscription today. But she told me I have been paying since April 24,2020.

Since I have never used this service would you kindly refund my fees?

Thanks!

Cindy


[Personal Information Edited by Moderator]



iPhone 5, iOS 9

Posted on Sep 24, 2020 9:41 AM

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Question marked as Best reply

Posted on Sep 26, 2020 3:55 PM

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Best reply

Sep 26, 2020 3:55 PM in response to CindyH66

You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Refund

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