iPhone 7 Mic Problem iOS 14

Apple has got a shiny new fix.. iPhone 12. That's the suggestion I got from guys at Apple. I had iPhone 7 Plus, I was told that its problem with main board (whatever that is) and it can't be repaired. Being software engineer all my working life (21 years), I couldn't understand the relationship that OS upgrade causing hardware failure until there is a defect / scenario not catered for. It seems to me like firmware + hardware + OS combination. Anyway, options given to me after spending almost 12 hours with Apple Support and in store:

1 - buy new 7 Plus - £339

2 - buy another iPhone after trading in 7 Plus - up £130 contribution towards the new phone

3 - raise a case according to consumer law in your country; you will only get a depreciated value for your phone which will be approx. £130

I was so annoyed but had no option as I can't afford to loose another day of work. Phone is very important while you are working from home in COVID times so I reluctantly went for option 2, got £120 and bough iPhone SE. I have 9 apple devices at home. My de-Apple-isation starts now... no more apple devices in future. Just ordered Surface Pro instead of iPAD pro that I was waiting for long long time. Thanks Apple. Thanks Tim. God Bless Steve.

Yes, apple do not re-install chips on board, while local repairer does. In our country labour price is much cheaper then in USA so its it costs only 50$. I think commercial services in USA can fix this but will cost several times higher.

Apple service engineers not gonna fix it in this way - it requires significant amount of highly qualified engineers which is costly in main selling countries and hard to obtain them in the quantities they need. So swap to new one is the best solution they can provide for out of warranty phones. The other one that is easy is replacement of motherboard - but its costly as well. They just cannot do the time consuming qualified job, while it may be done in some third party services in some countries.

I'll write here will the audio chip replacement help me. If yes and stays for 1-2 weeks, than it will be a proof of a hardware problem.

I have the same issue on my Iphone7+. Speaker works when playing videos but not when calling via phone or whatsapp. I did a soft reset and everything worked for 2 minutes before the ear speaker started crackling. I did a hard reset and the situation is back to not working at all. Apple needs to fix this asap.

Apple has given us the screw job and I’m not standing for it. They have lost a lifetime customer. For the first time in my life I’ve looked at other phone options and I gotta say I like what I see, the new Samsung S20 )and Pixel 5) look freaking sweet and are way cheaper with better hardware that won’t be destroyed by iOS virus software.

It took me some time to accept how awful Apple is for doing this but replacing this brick that Apple has destroyed might be a blessing in disguise.

Now that I’ve joined team Samsung my head is in a much better place. I suggest others do the same!

Same here - iPhone 7 iOS 14. After restart the microphone works. A view Minutes Later i can‘t Talk to Siri, no Voice memos no calls. The Camera also doesnt work. Looks like a Problem of Rightmanagement for me. Its realy horror cause a working phone is „Schrott“ now.

I have exactly the same problem I deleted everything in my iphone7 and then the microphone worked but then I installed some apps and then again stop working so I deleted all apps again, I can't tell you which app is but certainly it worked for me by the way after that I try to transfer music to my iPhone and then again the microphone stopped I hope they fix this ios

Did you try to load the apps back one by one to see if you can isolate one that might be causing the issue?

I’ve been wondering if there’s an app hijacking the mic. Seems somewhat unlikely but within the realm of possibilities.

Phone works fine using a Bluetooth but not using the phone itself after updating. It worked just fine before the update. One thing I won't do is totally wipe out the phone of all apps since one of the apps is no longer available.

Same has happened, IOS update, speaker grayed out, mic's don't work, have to use Bluetooth ear piece to make calls. Bad on your Apple if you wanna go this route, I'd save credibility that could costs $$$$ vs just fix or replace our phones that were affected. Simple.

Hi everyone, including those denials, please, I’ve contacted an advisor who went through all troubleshooting he could do but doesn’t solve any problems listed here. The technical advisor had concluded that it’s a major bug.

It just seemed that apple developer is not willing to rectify this!

Which is a good thing at least the phone can still be used. And if the developers aren't willing to rectify this problem they created then it's time for a switch. Just think how many people still use the 7 or 7S plus if that many people see that Apple isn't willing to help then Apple stands to lose alot of customers and money.

I have the same problem. It worked when I did a reset for all of my settings but only for like 30 minutes. I still have this problem. I hope Apple has a correct update for this.

FYI: my bluetooth works so I'm using headphones and speakers to use it.

Me too facing this issue for the past three days. But i updated long back to ios14.0.1. Now my microphone, speaker not working while making calls, siri, whatspp voice note, also not working.

Good thing is i can hear the ringing tone, youtube and other social media sounds.

personally it is very bad experience with apple i never expect such mistake in their update.

Just adding my comment as this has broke my iPhone 7 Plus. Quite upset as my phone is perfectly pristine.

Voice Memo, all microphone stuff does not work. I even restored it to blank slate and it worked for a little bit and then stops again.