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No conection in my phone and no updat for sofrware

No network conection an no software update

iPhone 6s Plus, iOS 13

Posted on Sep 24, 2020 5:02 PM

Reply
Question marked as Best reply

Posted on Sep 24, 2020 5:15 PM

See the Apple Support article(s) below.


Connect to Wi-Fi on your iPhone, iPad, or iPod touch


Troubleshooting Wi-Fi issues in IOS.    


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac

3 replies
Question marked as Best reply

Sep 24, 2020 5:15 PM in response to gamal145

See the Apple Support article(s) below.


Connect to Wi-Fi on your iPhone, iPad, or iPod touch


Troubleshooting Wi-Fi issues in IOS.    


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac

No conection in my phone and no updat for sofrware

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