Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos not backing upto icloud

Have a 256GB iPhone X, which has about 25GB of photos on the camera roll, all either taken on the phone or imported using airdrop. Have 50GB of iCloud storage, however when you run an iCloud backup the photos don't appear to be backing up? In fact not a lot seems to be backing up as the usage is shown to be only 1GB ? Any ideas on how to fix this

iPhone X, iOS 13

Posted on Sep 24, 2020 5:50 PM

Reply
Question marked as Best reply

Posted on Sep 24, 2020 6:55 PM

Back-555 wrote:

Have a 256GB iPhone X, which has about 25GB of photos on the camera roll, all either taken on the phone or imported using airdrop. Have 50GB of iCloud storage, however when you run an iCloud backup the photos don't appear to be backing up? In fact not a lot seems to be backing up as the usage is shown to be only 1GB ? Any ideas on how to fix this

If you are syncing your photos using iCloud Photos, your photos are not included in a backup.


Check settings > [your name] > iCloud > Photos > iCloud Photos. Is this set to ON (green)?




1 reply
Question marked as Best reply

Sep 24, 2020 6:55 PM in response to Back-555

Back-555 wrote:

Have a 256GB iPhone X, which has about 25GB of photos on the camera roll, all either taken on the phone or imported using airdrop. Have 50GB of iCloud storage, however when you run an iCloud backup the photos don't appear to be backing up? In fact not a lot seems to be backing up as the usage is shown to be only 1GB ? Any ideas on how to fix this

If you are syncing your photos using iCloud Photos, your photos are not included in a backup.


Check settings > [your name] > iCloud > Photos > iCloud Photos. Is this set to ON (green)?




Photos not backing upto icloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.