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Black spot on iPhone 11 pictures

Hello, i recently purchased8/20/20 a new i phone11 and i just noticed how there is a black dot on my pictures. Is there something i can do to fix this? The spot is to the right of the picture on the top of the picture


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iPhone 11

Posted on Sep 24, 2020 6:43 PM

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Posted on Oct 17, 2020 8:44 PM

Hello, i have the same problem too. Does the apple limited one year warranty covers this kind of problem? Do you have to pay to get your camera replaced? I would appreciate if you would briefly explain and guide me through the whole process of getting your camera fixed. thankyou :)

5 replies

Oct 1, 2020 11:30 AM in response to Cameraissue94

Hi Cameraissue94,


It seems like you're having trouble with your camera and we can help.


Follow the steps here, especially those regarding cleaning or removing anything that could be blocking the lens:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If you still have trouble, contact Apple Support:

Contact Apple Support


Thanks for using the Apple Support Communities.

Black spot on iPhone 11 pictures

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