Apple Vision Pro is now available in the U.S.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My “other” is taking up 118 GB!!!

My iPad is taking up nearly all my storage (118 GB), and I am struggling to figure out how to clear the storage. It’s also a fairly recent device. Can anyone help me?

Posted on Sep 25, 2020 2:35 AM

Reply
Question marked as Best reply

Posted on Sep 25, 2020 2:53 AM

Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, update your device to iOS/iPadOS 13.6.1 or later, as per this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already updated your device to 13.6.1 or later to no avail, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

1 reply
Question marked as Best reply

Sep 25, 2020 2:53 AM in response to Melzy_TAG

Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, update your device to iOS/iPadOS 13.6.1 or later, as per this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already updated your device to 13.6.1 or later to no avail, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

My “other” is taking up 118 GB!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.