You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ecg app is missing in Apple Watch 6

Looks like the app disappeared (again) is not on the apple apps, neither on my watch. I can see my last results from my watch 5 on my iPhone. Contacted apple support they ran few test on both iPhone and watch and nada.

Posted on Sep 25, 2020 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2020 12:11 PM

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions, please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

4 replies
Question marked as Top-ranking reply

Sep 26, 2020 12:11 PM in response to chcampos

Thanks for asking about the new ECG feature.


Check here for availability in your region: ECG


ECG requires the current non-beta version of iOS and watchOS. For additional help with the ECG feature on your Apple Watch, take a look at these articles.


Heart rate notifications on your Apple Watch - Apple Support


Taking an ECG with the ECG app on Apple Watch Series 4 or later - Apple Support


If you have any other questions, please reach out to our team here: https://apple.co/HeartFeatures. If you believe that you are experiencing a medical emergency, please dial your local emergency services.


Take care.

Nov 3, 2020 8:26 PM in response to Logic Thought

i have noticed when you first pair an S6 watch it shows up (ensure you enable it in health app on phone under > Browse > Heart).

it disappears after that, this might be minutes, or up to a day.

I contacted Apple support, they mentioned they are aware of an issue, asked me to update both iOS and watchos, 14.1 was available so I did, watch is already on latest (7.0.2 at the time of writing). This made no difference to ECG app situation.

I then unpaired and repaired the watch, which brought back the ECG app, it stayed for about a day and then disappeared again. As per Apple supports advice I reset all settings on the iPhone next, to no avail.

For the moment I do not know of a solution.

Several posts suggest to look ECG app on AppStore, at least I got one cannot find it there.

iPhone 11 Pro Max ios14.1

Watch S6 44 Cellular 7.0.2

ECG supported in the region

Ecg app is missing in Apple Watch 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.