I never set up a passcode (after reset) for my 90 year old aunt because she can't remember it. Just did the ios 14.1 update. Keeps asking for passcode. Help! She can't unlock her ipad

I have the same situation! Here's what you do: comply with Apple's dictatorial demands (since you have to) & setup any password. After they finish with the rest of their nonsense & let you start using your iPad again, go straight to Settings. Scroll down to find "Touch ID & Passcode" (or Face ID or whatever yours says) and select that section. Near the bottom of the options on the right side, is "Turn Passcode Off" -- this will require your newly-created passcode (twice) as well as your Apple ID password. Then you can finally get free of Apple's oppression..

We are having this issue as well. We absolutely never set up a passcode, our company has a policy against it. We have now had two ipads locked. Seems like there is a bug with Apple that they need to address.

Whilst you might not remember setting a Passcode, the iPad clearly has one that was was previously inactive.

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). At this point, use of a computer to restore the iPad is unavoidable.

You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support

More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Someone else used the wrong passcode. I have the code I just want to unlock the Ipad and use it. Even Windows allows you to re-enter the password after a period of time without a permanent lock. Surely there is a solution. As soon as I can I'm buying a Surface Pro and using my Ipad as a chopping board.

Locked how? There are several types of locks. Here is a variety of locks and solutions.

• Device disabled message or forgot passcode —>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
• SIM locked to a carrier: Contact the carrier it is locked to and ask about their unlocking policy—>How to unlock your iPhone for use with a different carrier - Apple Support
• SIM PIN lock—>Contact your carrier for the SIM PUK code
• Apple ID locked—>If your Apple ID is locked or disabled - Apple Support
• Device Activation Locked—>Turn off Activation Lock - Apple Support

I have the same problem with my aunt's iPad (who is also 90...no joke).

This has happened repeatedly. In her case, I get the message "Enter Passcode...Touch ID requires your passcode when iPad restarts". This happens after an automatic update and restart.

We have never set a Passcode nor have we set up TouchId. I am technically proficient and very sure of this. I drove a half hour to her place only to have the iPad lock up for an hour the first time I touched it. Very frustrating. Fairly sure it's a bug. And why not use a two-factor authentication rather than lock it for hours or days???

The detailed response is appreciated but you are incorrect. The iPad doesn’t “clearly have a passcode.” You are making an assumption which doesn’t reflect the issue being described. The issue is exactly as the original post indicated. If you have an iPad on which you have specifically chosen not to set up a passcode or have turned the passcode feature off (as we do on our iPad so anyone can use it), when apple pushes an update out, the next time you try to open the iPad it goes to the “set up your iPad” screen where it forces you to “create a passcode.” Please note this is not “enter your passcode.” It is specifically requiring you to create a new passcode as if you were setting one for the first time. It would appear that the update is specifically turning the passcode setting on where it was previously turned off.

The only solution I’ve found as another commenter noted is to set a passcode, then go into settings and turn the passcode feature off again. Which is frustrating because it requires you to enter the newly made passcode twice and use your Apple ID password. I have had to do this on two separate updates. It’s frustrating because there is no option to skip this setup window so if one of the kids decides to set a random passcode to get into the iPad, we have to restore the iPad in order to unlock it again.

bummer. It's ridiculous. Apple knows all. Apple should watch their 1984 commercial.

I write all my passwords down in a paper notebook. I have a generic password for such occasions. I use the same generic password everywhere were I use a generic password.

R

Since installing iSO 14.1 on my iPhone the screen is locked on Create a Passcode. I have never had a passcode and I do not want one.

I hadn't thought of that use. Creative.

You did read the first answer btw?

You can take the ipad to an apple store. Call ahead to ask what proof of ownership they will require.

R

, the device will not unlockMy ipad has locked and despite changing password and security questions

ipad has locked for no apparent reason and no matter what I do it will not unlock

Great compendium 😇.

R

take proof of ownership and device to an apple store. Call ahead and ask what proof you need to reset device. In the future, but device under admin control.