mildred58 Author

Level 1

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My phone did the new update and is now requesting a passcode. There is not a passcode on this phone. What next?

iPhone 8, iOS 14

Posted on Sep 25, 2020 8:27 AM

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Level 10

166,747 points

Posted on Sep 25, 2020 8:33 AM

If you cannot get into the phone because the phone is insisting on a passcode, you will have to erase it using iTunes on a computer, or using the Finder on a Mac that is running Catalina.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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Level 10

166,747 points

Sep 25, 2020 8:33 AM in response to mildred58

If you cannot get into the phone because the phone is insisting on a passcode, you will have to erase it using iTunes on a computer, or using the Finder on a Mac that is running Catalina.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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