Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

vernisha225 Author

Level 1

4 points

My account is disabled and I’m not able to update my payment info

My account is disabled and I’m not able to update my payment info

Posted on Sep 25, 2020 8:31 AM

Reply

Top-ranking reply

Level 9

62,846 points

Posted on Sep 25, 2020 9:18 AM

Vernisha,

You will need assistance from Apple Support. See steps in here:

If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 9

62,846 points

Sep 25, 2020 9:18 AM in response to vernisha225

Vernisha,

You will need assistance from Apple Support. See steps in here:

If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support

Reply

My account is disabled and I’m not able to update my payment info

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up