I am using a MacBook Air & HP LaserJet CP 1025 NW printer, and keep getting "filter failed" when trying to print. Iv'e tried resetting the print system and re-installing the printers, but nothing seems to work. I have also tried setting up the printer using USB to connect, which seems to work until I tried to printing then I got a message stating that "the printer is an error state". Can anyone point me to a solution.
Also, you mentioned an error state. Do you know whether the printer as such is OK? Is it possible to print a configuration page directly from the printer (press and hold the Resume button for a couple of seconds)? Have you tried a printer factory reset?
If OK, what happens if you make an attempt to print from another Mac, or from a Windows PC?
Greetings, Buzzbomb13!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with printing from your MacBook Air. We recommend checking out this article Solve printing problems on Mac. This article will give you additional steps you can try for issues with printing.
Let us know the results and have a terrific day!
Hi,
Has the printer had its firmware updated? Recent updates appear to be available on HP's support page (to be applied via macOS 10.14, Windows 10, and other system versions).
Interesting to note is that an HP LaserJet Pro CP1025nw was in a list in an old iOS: AirPrint 101 Apple article (HT4356 - modified February 13, 2012) as a printer that supports AirPrint. However, the printer is not mentioned in the latest About AirPrint - Apple Support.
Filter failed when trying to print
