I can get through to manhasset

No one picks up the phone - how can I check on my repair? I've been calling for 2 weeks now

Dear XXX

Thanks for bringing your Apple product to Apple Manhasset.

We have some important information about the service of your product. Please get in touch as soon as possible—you can contact us at (516) 734-2420.

We look forward to hearing from you.

Thank you,

Your Apple Store team,

Apple Manhasset