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family member can text me but i can’t text them

My 9 year old is on our family sharing account with his own Apple ID. He can text me (the organizer) and I can receive those, but when I text back he doesn’t receive them. He is able to iMessage with my husband, who is also on family sharing, back-and-forth totally fine. I am so frustrated!

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Sep 26, 2020 7:42 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2020 10:25 AM

On his device, check Settings/Messages/Blocked to make sure your address/phone number isn't there.

1 reply

family member can text me but i can’t text them

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