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Can't change my payment information method

Why can't I change my payment information, please?

It's been very difficult to change it?



[Image Edited by Moderator]


iPad Air, iOS 10

Posted on Sep 26, 2020 9:13 AM

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Question marked as Best reply

Posted on Sep 26, 2020 9:38 AM

What happens when you try? Error message(s)? More information would help.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Best reply

Sep 26, 2020 9:38 AM in response to Chi2-jay

What happens when you try? Error message(s)? More information would help.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Can't change my payment information method

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