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Unable to send videos and it’s just videos to android users after iPhone update

When is the problem going to be fixed with the update, unable to send just videos to android users.....

Posted on Sep 26, 2020 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2020 1:29 PM

Hi ikeishala,


It sounds like you're having trouble sending a video and we can help.


What happens when you're trying to send a video?


Videos sent from your iPhone to a device that isn't an iPhone will be sent as MMS. The limits of sending those files are set by your carrier. If your MMS messages are failing to send, make sure MMS is enabled in Settings > Messages > MMS Messaging.

Send photos, videos, and audio messages on iPhone - Apple Support

About iMessage and SMS/MMS - Apple Support


If you still have trouble sending MMS messages, contact your carrier for assistance.


Thanks for using the Apple Support Communities.

3 replies
Question marked as Top-ranking reply

Oct 3, 2020 1:29 PM in response to ikeishala

Hi ikeishala,


It sounds like you're having trouble sending a video and we can help.


What happens when you're trying to send a video?


Videos sent from your iPhone to a device that isn't an iPhone will be sent as MMS. The limits of sending those files are set by your carrier. If your MMS messages are failing to send, make sure MMS is enabled in Settings > Messages > MMS Messaging.

Send photos, videos, and audio messages on iPhone - Apple Support

About iMessage and SMS/MMS - Apple Support


If you still have trouble sending MMS messages, contact your carrier for assistance.


Thanks for using the Apple Support Communities.

Unable to send videos and it’s just videos to android users after iPhone update

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