Unable to send videos and it’s just videos to android users after iPhone update
When is the problem going to be fixed with the update, unable to send just videos to android users.....
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When is the problem going to be fixed with the update, unable to send just videos to android users.....
Hi ikeishala,
It sounds like you're having trouble sending a video and we can help.
What happens when you're trying to send a video?
Videos sent from your iPhone to a device that isn't an iPhone will be sent as MMS. The limits of sending those files are set by your carrier. If your MMS messages are failing to send, make sure MMS is enabled in Settings > Messages > MMS Messaging.
Send photos, videos, and audio messages on iPhone - Apple Support
About iMessage and SMS/MMS - Apple Support
If you still have trouble sending MMS messages, contact your carrier for assistance.
Thanks for using the Apple Support Communities.
Hi ikeishala,
It sounds like you're having trouble sending a video and we can help.
What happens when you're trying to send a video?
Videos sent from your iPhone to a device that isn't an iPhone will be sent as MMS. The limits of sending those files are set by your carrier. If your MMS messages are failing to send, make sure MMS is enabled in Settings > Messages > MMS Messaging.
Send photos, videos, and audio messages on iPhone - Apple Support
About iMessage and SMS/MMS - Apple Support
If you still have trouble sending MMS messages, contact your carrier for assistance.
Thanks for using the Apple Support Communities.
Good evening,
I fixed all of that by making sure my MMS is turned on, I wasn’t having a problem with it before the latest update. The video was only 5 seconds long, I also tried to turn it off then back on and I still had the same result.
My phone just had another update last night and it’s fixed
Unable to send videos and it’s just videos to android users after iPhone update