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Duplicated billing on games. And it only downloaded 1st purchase only

Duplicated billing for game purchase of 19.95 but game only downloaded one set of credits to game!

Posted on Sep 26, 2020 6:44 PM

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Greetings Dariph8plus!


From your post we can see you are having some trouble with a duplicate purchase. We can certainly help get you pointed in the right direction for getting this resolved. To start, try requesting a refund here: Request a refund for apps or content that you bought from Apple


If you have any trouble there we recommend reaching out to our billing support directly: Get Support


Take care!

Posted on Oct 3, 2020 1:43 PM

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Question marked as Best answer

Oct 3, 2020 1:43 PM in response to Dariph8plus

Greetings Dariph8plus!


From your post we can see you are having some trouble with a duplicate purchase. We can certainly help get you pointed in the right direction for getting this resolved. To start, try requesting a refund here: Request a refund for apps or content that you bought from Apple


If you have any trouble there we recommend reaching out to our billing support directly: Get Support


Take care!

Duplicated billing on games. And it only downloaded 1st purchase only

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