📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to completely sync my iPhone with my MacBook Pro

I've tried syncing my iPhone using Finder but am still unable to completely sync on my MacBook Pro. What's the problem and how do I solve this issue?


[Re-Titled by Moderator]

iPhone XS

Posted on Sep 26, 2020 7:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2020 2:49 AM

You may have to investigate use of iCloud along with other aspects of sync.

A login via iCloud should allow another means to connect these products.


• About syncing your Mac and your devices - Apple Support

https://support.apple.com/guide/mac-help/syncing-overview-mchl923c1147/mac


• How to Sync iPhone to a Computer - Lifewire

https://www.lifewire.com/sync-iphone-to-computer-2000128


• Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support

https://support.apple.com/en-us/HT210612

(Sync with iTunes: after certain point, no longer works; or functions differently)


In the course of handling iOS files of various types, you may need to backup contents.

Suggestions how/when to use computer or iCloud are covered in article; & then some.


• How to back up your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-us/HT203977


From reading few symptom indicators mentioned, I find difficulty resolving causes.

Perhaps another helper with experience with your issue(s) may see situation better.


Good luck & happy trails!🌞🎣

1 reply
Question marked as Top-ranking reply

Sep 27, 2020 2:49 AM in response to adrianfromkuala lumpur

You may have to investigate use of iCloud along with other aspects of sync.

A login via iCloud should allow another means to connect these products.


• About syncing your Mac and your devices - Apple Support

https://support.apple.com/guide/mac-help/syncing-overview-mchl923c1147/mac


• How to Sync iPhone to a Computer - Lifewire

https://www.lifewire.com/sync-iphone-to-computer-2000128


• Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support

https://support.apple.com/en-us/HT210612

(Sync with iTunes: after certain point, no longer works; or functions differently)


In the course of handling iOS files of various types, you may need to backup contents.

Suggestions how/when to use computer or iCloud are covered in article; & then some.


• How to back up your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-us/HT203977


From reading few symptom indicators mentioned, I find difficulty resolving causes.

Perhaps another helper with experience with your issue(s) may see situation better.


Good luck & happy trails!🌞🎣

Unable to completely sync my iPhone with my MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.