After the latest security update on 9.25 , Banktivity crashes when trying to open.
MacBook Pro 15”, macOS 10.13
Do you have a Time Machine backup to Restore to/from?
https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac
yes I do
Should put you back in biz then! :)
Do I need to restore the whole backup or what? Thanks so much for your assistance with this. I really appreciate it.
Yes, I would.
If Banktivity is crashing when opening during the update/sync process you may need to delete your existing sync settings and set up syncing again. You should be able to open folder where your Banktivity Document (data) file is saved (Documents folder is the default save location). Press and Hold the Option key only as you double-click on your Document (data) file and keep the Option key pressed until Banktivity opens – this should open Banktivity without attempting to sync. Once Banktivity opens, go to Banktivity> Preferences and uncheck the checkbox beside “Automatically update documents”.
Next, go to View> Show Sync Settings and click “Troubleshoot Cloud Sync” followed by clicking on the text that says “Click here to stop syncing this document”. Then you should see a button labeled “Set Up Syncing” in Sync Settings, click “Set Up Syncing” to set up Cloud Sync again.
After setting up Cloud Sync again, go to Banktivity> Preferences and check the checkbox beside “Automatically update documents”.
I can uncheck "automatically update documents" but when I next put in my password to open the file, it starts to load and then crashes. The whole program closes. Any other ideas, I spoke with iggsoftware on Friday and they have yet to be able to come up with a solution. I sent them my file and then can open it fine so there is some incompatibility with my system. I was able to access my file prior to the last security update for High Sierra.
thank you, I'll try that now
Software crashing after this instll
