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The gift card certificate or Prepaid card code you entered has not been properly activated

The gift card certificate or Prepaid card code you entered has not been properly activated

iPhone 11, 13

Posted on Sep 26, 2020 10:56 PM

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Question marked as Apple recommended

As the message shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Posted on Sep 27, 2020 9:18 AM

1 reply
Question marked as Apple recommended

Sep 27, 2020 9:18 AM in response to Boaz1413

As the message shows, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



The gift card certificate or Prepaid card code you entered has not been properly activated

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