Apple ID restore

I have disabled my phone because I forgot the password and trying to restore but cant because I can’t recieve verification code because my old phone number is on file to be sent to and now have a new phone number what should I do???

Posted on Sep 27, 2020 1:52 AM

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1 reply

Sep 27, 2020 2:05 AM in response to kaliah65

You'll most likely need to contact Apple Support, see which one of these options most closely matches your situation:


https://getsupport.apple.com/?caller=cups&PGF=PGF63005


If all fails, you'll be able to talk with Apple on the phone, but the process might take a while (given that they can't verify your phone number since it has changed and doesn't match the phone number they have on file for you).

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Apple ID restore

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