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cannot get to webpage

while trying to get to certain web pages,I get the message, a problem repeatedly occured with... It seemed to start, when I tried to download ,macOS Catalina. I have macOS Mohave.Do I have to upgrade to an earlier version, before I can download,Catalina?

MacBook Air 13″, macOS 10.14

Posted on Sep 27, 2020 3:30 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2020 3:55 PM

Hello rayandblanche,


It sounds like you're having a couple of issues. You're unable to visit a specific website, and also having issues updating to macOS Catalina. We know how important it is for websites to load successfully, and to update macOS. The following two articles are great resources to ensure you're able to resolve both issues.


If Safari doesn't load a page or webpage items are missing

How to upgrade to macOS Catalina


Have a great weekend.

1 reply
Question marked as Top-ranking reply

Oct 3, 2020 3:55 PM in response to rayandblanche

Hello rayandblanche,


It sounds like you're having a couple of issues. You're unable to visit a specific website, and also having issues updating to macOS Catalina. We know how important it is for websites to load successfully, and to update macOS. The following two articles are great resources to ensure you're able to resolve both issues.


If Safari doesn't load a page or webpage items are missing

How to upgrade to macOS Catalina


Have a great weekend.

cannot get to webpage

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