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Refund On Clickbait Purchase

On September 18, I have noticed that there was a payment made with my bank/money account in the App Store. It was accidentally purchased when I pressed the "free trial" button (a clickbait). I tried various times to get a refund at report a problem section, but I was continuously notified that my request for refund does not meet their policy for refund. I was wondering why I couldn’t get a refund. I did not use the app since the very first day of the free trial, for I request a refund. The amount is quiet big for a subscription and I'm only a student, I badly need the refund for supporting my family. I hope things work out. Thank you for your time.

iPhone 6, iOS 12

Posted on Sep 27, 2020 4:32 AM

Reply
Question marked as Apple recommended

Apple said no refund.


Users here can't reverse that answer.


Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7.0.1; iPad Air 2, ipadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14.0.1  HomePods, audioOS 14 and Airport Express w/ Airplay 2

Posted on Sep 27, 2020 11:00 PM

3 replies
Question marked as Apple recommended

Sep 27, 2020 11:00 PM in response to BonnaP0921

Apple said no refund.


Users here can't reverse that answer.


Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7.0.1; iPad Air 2, ipadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14.0.1  HomePods, audioOS 14 and Airport Express w/ Airplay 2

Oct 4, 2020 11:29 AM in response to sanal123

NO ONE here can help. This is a user to user forum. Apple is not here. Apple does not answer questions here.


No one here has access to anyone's account or purchase details. No one here could grant a refund for which Apple has said this user is not eligible.


Since you are brand new, (Level 1 with 4 points gives away a new account) you should watch for awhile and not inform long time volunteers here how to comment.

Refund On Clickbait Purchase

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