Photos (for Mac) cannot identify iPhone X
Greetings Mac users,
I have recently come across this issue, and perhaps others have the same incident.
For background:
MacBook Pro (16-inch, 2019)
iPhone X
iOS 10.0.1
macOS 10.15.7
Photos 5.0 (161.0.120)
This incident has not taken place prior to updating the macOS/iOS.
Incident: upon connecting the iPhone to the MacBook Pro, and opening Photos, the Photos window "hangs" at "Please unlock iPhone".
I performed a restart, did a reinstall (Option-Command-R), and connected via direct cable (lightning to usb-c)...none of these allowed the iPhone to be identified.
Anyone have any ideas?
Thank you in advance.
-Merlin
MacBook Pro 16″, macOS 10.15