disabled balance for Apple ID
Apple Id balance shows on account but is disabled. Having problems with support getting this taken care of after 4 different phone calls. Has anyone else had this problem and what is best way to get it taken care of.
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Only Support can fix the problem.
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.