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disabled balance for Apple ID

Apple Id balance shows on account but is disabled. Having problems with support getting this taken care of after 4 different phone calls. Has anyone else had this problem and what is best way to get it taken care of.

Posted on Sep 27, 2020 9:16 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2020 9:53 AM

Only Support can fix the problem.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Sep 27, 2020 9:53 AM in response to conner281

Only Support can fix the problem.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



disabled balance for Apple ID

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