can not turn off
It hang during check to update for over hour, can not communicate from iphone, can not turn off, can reset, show charge sign and time. Please help
Apple Watch Hermes
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User profile for user:
karina184
User level:
Community Specialist
Hi thienlan,
It sounds like you're having some trouble with your iPhone being frozen and we want to help.
Follow the steps here:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Let us know if that helps.
Thanks for using the Apple Support Communities.