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User profile for user: raysean855
raysean855 Author
User level: Level 1
10 points

Subscription problem

So I've just bought a MacBook Air and supposingly 1 year of free trial Apple TV comes along with it. However I can only access it through my iPhone not my Mac. Any idea why? I've restart the app and Mac several times but its still not working.

MacBook Air 13″, macOS 10.15

Posted on Sep 27, 2020 11:32 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
140,684 points

Posted on Sep 27, 2020 12:27 PM

You have to sign in to the Apple TV app on the Mac (menu: Account), with the same Apple ID as used for the subscription.


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