You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: caite243
caite243 Author
User level: Level 1
4 points

Why is my facetime and imessage saying the activation is failing?

My imessage is saying activation error as well as facetime. It only works with my apple id email

iPhone 11, iOS 14

Posted on Sep 27, 2020 5:55 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Posted on Sep 27, 2020 6:12 PM

Messages - If you get an error when trying to activate iMessage or FaceTime.    


Messages Troubleshooting.   


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Sep 27, 2020 6:12 PM in response to caite243

Messages - If you get an error when trying to activate iMessage or FaceTime.    


Messages Troubleshooting.   


Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Reply

Why is my facetime and imessage saying the activation is failing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up