You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Has anyone else experienced this issue? My iPad Pro 10 was operating fine until I installed the iOS 14 update. Now it shuts itself down and restarts. Tried forcing a shut down to clear it but no joy.
iPad Pro, iPadOS 14
Other than you having a problem, nobody can give you a definitive reason as to why. Given the circumstances and the steps already attempted, you would be best advised to seek assistance directly from Apple.
The potentially best avenue would be to visit the Genius Bar at your local Apple Store - where the technicians can try some hands-on diagnostics. If this isn’t possible, you can directly contact Apple Support using the Contact Support link at top-right of this page; if contacting Apple Support, it follows that direct access to - and diagnostics of - your iPad won’t be possible.
Other than you having a problem, nobody can give you a definitive reason as to why. Given the circumstances and the steps already attempted, you would be best advised to seek assistance directly from Apple.
The potentially best avenue would be to visit the Genius Bar at your local Apple Store - where the technicians can try some hands-on diagnostics. If this isn’t possible, you can directly contact Apple Support using the Contact Support link at top-right of this page; if contacting Apple Support, it follows that direct access to - and diagnostics of - your iPad won’t be possible.
Resetting to Factory Settings -and restoring your data from your iCloud/iTunes backup is your next step:
Restore your iPhone, iPad or iPod to factory settings – Apple Support
I’ve followed the instructions to restore to factory settings but IPad keeps restarting while I am setting it up again! Why is this?
IPad Pro shutting down continually after iOS update 14
