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Can I unlock my deceased relative iPhone?

My sister died half year ago, so I found her phone and have a question. Can I unlock it? I want to delete her social media account and take some photos of her.

iPhone XS Max

Posted on Sep 28, 2020 6:05 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2020 6:15 AM

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Either take the device, the above paperwork, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



5 replies
Question marked as Top-ranking reply

Sep 28, 2020 6:15 AM in response to deividas64

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Either take the device, the above paperwork, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



Can I unlock my deceased relative iPhone?

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