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My phone is still on iOS 13.7 and I don’t see the iOS 14 update?

iPhone 6s Plus, iOS 13

Posted on Sep 28, 2020 7:27 AM

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Question marked as Best reply

Posted on Oct 4, 2020 5:16 PM

Hi there Daxter_,


We understand you’re experiencing an issue with not seeing the iOS 14 update on your iPhone, and we’d like to share some steps that can help.


To start, check for and remove any profiles installed on your iPhone, especially older iOS beta profiles. Here’s how: Install or remove configuration profiles on iPhone


Then, restart your iPhone, and check for the update again.


Cheers!

3 replies
Question marked as Best reply

Oct 4, 2020 5:16 PM in response to Daxter_

Hi there Daxter_,


We understand you’re experiencing an issue with not seeing the iOS 14 update on your iPhone, and we’d like to share some steps that can help.


To start, check for and remove any profiles installed on your iPhone, especially older iOS beta profiles. Here’s how: Install or remove configuration profiles on iPhone


Then, restart your iPhone, and check for the update again.


Cheers!

My phone is still on iOS 13.7 and I don’t see the iOS 14 update?

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