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Apple ID

Someone else made a purchase using my apple id, how to I cancel the order and get them off my apple id?

iPhone XS, iOS 14

Posted on Sep 28, 2020 12:21 PM

Reply
Question marked as Best reply

Posted on Sep 28, 2020 12:29 PM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.     


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply
Question marked as Best reply

Sep 28, 2020 12:29 PM in response to Florida239

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.     


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

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