magic mouse 2 connected but not working

I have a Magic mouse 2 connected to a 2015 Imac, but recently developed an issue where it is showing as connected, but it's not working. It was working fine for a long period of time before this suddenly happening for no reason.


I have tried everything I know including:

  • Removing all bluetooth devices
  • Debugging and resetting Bluetooth etc
  • deleting Library/Preferences Mouse files
  • Resetting PRAM
  • Boot in Safe mode


I am at a loss, so wondering if it is possible (dare I say it) for there to be a hardware issue with the actual mouse?


Can anyone advise?

Thanks

Mark

iMac 27″, macOS 10.15

Posted on Sep 28, 2020 12:57 PM

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magic mouse 2 connected but not working

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