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Level 1

4 points

iphone glitch

My iphone is not frozen but it wont let me use any apps including settings and the lock button to power it off is not working

iPhone 11 Pro Max, iOS 14

Posted on Sep 28, 2020 10:14 PM

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Level 10

149,502 points

Posted on Sep 28, 2020 10:16 PM

Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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