PDF file won’t delete iPhone
A PDF file won’t delete from files folder on IPhone 7 Plus, all updates are current.
iPhone 7 Plus, iOS 14
A PDF file won’t delete from files folder on IPhone 7 Plus, all updates are current.
iPhone 7 Plus, iOS 14
Hello Only1amc,
Thanks for going through those steps and for the screenshot. At this point, it would be best to reach out to Apple directly so they can dig further into this with you. Use this link: Get Support
Take care!
Performed restart, cleared cache, deleted unused apps. Every time I open the files folder and click on the folder to delete it, I get a message that it does not exist. Thanks
Hey there Only1amc,
We understand you've been unable to a PDF from the Files app on your iPhone. We'll be happy to help.
To begin, we may be able to delete the file from a different device if it's stored with iCloud or another cloud service. For iCloud, we can use this link: iCloud
However, if it's saved directly on the device, let's perform a standard restart using these steps: Restart your iPhone
If you're still unable to erase after restarting, let us know exactly what happens when you try to delete. For example, are there any error messages or does it appear to erase then come back?
Thanks!
PDF file won’t delete iPhone