PDF file won’t delete iPhone

A PDF file won’t delete from files folder on IPhone 7 Plus, all updates are current.

iPhone 7 Plus, iOS 14

Posted on Sep 29, 2020 1:58 AM

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3 replies

Oct 5, 2020 2:05 PM in response to Only1amc

Hey there Only1amc,


We understand you've been unable to a PDF from the Files app on your iPhone. We'll be happy to help.


To begin, we may be able to delete the file from a different device if it's stored with iCloud or another cloud service. For iCloud, we can use this link: iCloud


However, if it's saved directly on the device, let's perform a standard restart using these steps: Restart your iPhone


If you're still unable to erase after restarting, let us know exactly what happens when you try to delete. For example, are there any error messages or does it appear to erase then come back?


Thanks!

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PDF file won’t delete iPhone

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