You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ICloud photos disappear after updating to iOS 14

Hello,

I am using an iphone 11 pro max with 256 GB storage and I have 50 GB of storage on iCloud. When I updated to iOS 14, all the photos retrieved from iCloud have disappeared and the only photos remained are the ones locally on the phone ( not the ones I restored from an iCloud backup). I tried to restore an old back up again to get the lost photos, but I could not find these photos anywhere and I did not find any old backups.

iPhone 11 Pro Max, iOS 14

Posted on Sep 29, 2020 2:58 AM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Sep 29, 2020 9:56 AM

See -- Get help with missing photos - Apple Support.

View in context

ICloud photos disappear after updating to iOS 14

Similar questions