Unknown charge on my apple account

iPhone 11, iOS 14

Posted on Sep 29, 2020 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2020 1:10 PM

Greetings Gummies96,


Thank you for using Apple Support Communities. It seems like you see a charge you are not familiar with. We would recommend you use these articles to help troubleshoot the issue.


"How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request."


Request a refund for apps or content that you bought from Apple


If you see "apple.com/bill" or an unfamiliar charge on your statement


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 5, 2020 1:10 PM in response to Gummies96

Greetings Gummies96,


Thank you for using Apple Support Communities. It seems like you see a charge you are not familiar with. We would recommend you use these articles to help troubleshoot the issue.


"How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request."


Request a refund for apps or content that you bought from Apple


If you see "apple.com/bill" or an unfamiliar charge on your statement


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Take care.

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Unknown charge on my apple account

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