Iphone password - no trusted device

Hi all,


I've forgotten my iPhone password, and the only way I seem to be able to reset it is through receiving a code to my 'trusted device'.. however.. I no longer have access to this (which was my husbands old phone) and he can't remember what the number was.


What are my options,


Thanks,


Helen

iPhone 6s, iOS 13

Posted on Sep 29, 2020 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2020 1:00 PM

See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If you have 2 Factor Authentication enabled on the account, you can do an account recovery.


The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   


The only way to reset it instantly is to remember the password and sign into your Apple ID.



1 reply
Question marked as Top-ranking reply

Sep 29, 2020 1:00 PM in response to HelenBrookes

See if you can get an email option. Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If you have 2 Factor Authentication enabled on the account, you can do an account recovery.


The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   


The only way to reset it instantly is to remember the password and sign into your Apple ID.



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Iphone password - no trusted device

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