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Apple watch app crashing

My apple watch app, less than one week old, is crashing.

I have:

restarted apple watch

restarted iphone

Software is up to date

unable to delete app. Not an option

have removed to app library

cannot open from App Library

have tried apple support but it assumes these steps fix it so am in a loop

So cannot find a solution written.

Help!



iPhone 8 Plus, iOS 14

Posted on Sep 29, 2020 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 8:37 AM

Apple has suggested that to currently solve this issue you must back up the watch and the phone. Then erase both the watch and the phone. Restore them from the back up that you made and repair them. This has solved the issue for others.


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.0.1; iPad Air 2, iPadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14  HomePods, audioOS 14 and Airport Express w/ Airplay 2

4 replies
Question marked as Top-ranking reply

Oct 2, 2020 8:37 AM in response to KatMacN

Apple has suggested that to currently solve this issue you must back up the watch and the phone. Then erase both the watch and the phone. Restore them from the back up that you made and repair them. This has solved the issue for others.


ASC - Late 2012 Mac mini, macOS 10.15.7; Watch, series 5 GPS/cellular, watchOS 7; iPad Pro 2nd Gen, iPadOS 14.0.1; iPad Air 2, iPadOS 14.0.1; iPhone 8+, iOS 14.0.1; TV 4th Gen, tvOS 14  HomePods, audioOS 14 and Airport Express w/ Airplay 2

Apple watch app crashing

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