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when installing an e-SIM, messenger calls do not work after installing ios14

when installing an e-SIM, why messenger calls do not work after installing ios14?

iPhone 11, iOS 14

Posted on Sep 30, 2020 9:06 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2020 12:55 PM

Thank you robinlittlefeather,

In fact I found the solution, it was the problem of voLTE option. I have a physical SIM of 4G data (Internet) and an e-SIM for ordinary calls on my iphone 11. The voLTE was activated on both lines. It must be activated only on the 4G line. When it is disactivated from the e-SIM, everything si becomes OK.

May this can help others.




3 replies
Question marked as Top-ranking reply

Sep 30, 2020 12:55 PM in response to robinlittlefeather

Thank you robinlittlefeather,

In fact I found the solution, it was the problem of voLTE option. I have a physical SIM of 4G data (Internet) and an e-SIM for ordinary calls on my iphone 11. The voLTE was activated on both lines. It must be activated only on the 4G line. When it is disactivated from the e-SIM, everything si becomes OK.

May this can help others.




Sep 30, 2020 12:57 PM in response to haykel132

Thank you robinlittlefeather,

In fact I found the solution, it was the problem of voLTE option. I have a physical SIM of 4G data (Internet) and an e-SIM for ordinary calls on my iphone 11. The voLTE was activated on both lines. It must be activated only on the 4G line. When it is disactivated from the e-SIM, everything si becomes OK.

May this can help others.




when installing an e-SIM, messenger calls do not work after installing ios14

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